PERSONALLY IDENTIFIABLE INFORMATION
We consider the following, among other things, to be personally identifiable information: first and last name, e-mail address, street address, phone number or billing information. Information that we use internally to identify you as a user in our system, such as your selected User Name, is not considered personally identifiable information. We (and/or our agents or affiliates) may collect online and use personally identifiable information from our online visitors: (1) to process and fulfill transactions; (2) in connection with contests, surveys, forums, subscription registrations, content submissions, classroom activities, message boards, blogs, our requests for suggestions and visitors’ requests for information; (3) to customize the content of our site for our visitors’ current and future needs; and (4) to provide service related announcements to you.
TruKnow does not rent, sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties or affiliates who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree that the information is kept confidential.
TruKnow may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
If you are an individual who has provided us with your personal information online or offline and you do not want us to share your information with third parties, or if there is a notification that you no longer want to receive from us, please let us know by writing to one of our administrative staff members or by contacting us through www.truknow.com. Please include your name, address, e-mail and phone number. If you are writing to request that you no longer receive a particular notification from us, please include the name of the notification type.
Information You Provide
What Information We Collect:
We may ask to collect the following types of information about you when you register/“sign on”, submit content and/or place an order for a TruKnow product at the www.truknow.com website: We may collect or assign a TruKnow password and username for your account, and collect your name, address, phone number, e-mail address and billing information. We may also retain any content or messages you enter or send to TruKnow. User/members can add, edit, or remove their own information as they see fit in their client account page after signing in.
How We Use Your Information:
We use your information, such as your email address, to communicate directly with you to send you service-related emails like product(s), membership or billing conformation, reminders, changes/updates to service features or technical and security notices. You may not opt out of service-related emails, but you may easily opt out of receiving any non-service-related notifications. The personally identifiable information you give to TruKnow, or on www.truknow.com and affiliated links, such as your email address, constitutes your acknowledgement and authorization to be contacted by TruKnow to receive announcements or special offers. If you do not want to receive such notices and wish to opt out, please simply let us know by contacting us through www.truknow.com and informing a member of our administrative staff in via email or in writing.
Inviting Your Contacts to TruKnow:
You may refer or invite your contact(s) to TruKnow or to complete a TruKnow tool on your behalf. By inviting one of your contact(s) to TruKnow, you are directly sending a message, text or email from your own device or from your TruKnow account using one of your own devices. Since this invitation is coming directly from your email, phone or other device, we cannot be responsible and do not have access to or control that communication. As your contact(s) complete a TruKnow tool, they may be asked to enter their name and email to receive an email message containing an expression of appreciation and an offer from TruKnow.
We ensure that all personally and non-personally identifiable information that we receive via the Internet is secure against unauthorized access. This information is kept in a safe and secure system isolated from direct connection to the Internet. This means that no eyes but ours will ever see the information that our visitors send to us, unless we indicate otherwise. We will give out personal information as required by law, for example to comply with a court order or subpoena or to assist in criminal investigations. We may also give out personal information when we deem it advisable in order to protect the safety and security of our sites and visitors to our sites.
Every user is also required to have a unique username and password to verify your identity before granting access to your account. You are responsible for maintaining the secrecy of your unique username and password and account information, and for controlling access to your email communications to and from TruKnow. Users are advised to control your account information and settings by updating your personal information at any time by signing into your account and changing your information.
Why Are We So Safe?
We use Paypal for our billing system. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you’re using an approved browser - one that uses SSL 3.0 or higher.
LINKS TO OTHER SITES
Visitors will find links from TRUKNOW.COM to independently-owned, controlled and/or managed World Wide Web or Internet sites whose content we have found of possible interest to our visitors. In many cases, but not always, the links represent cooperative projects or mutual links established with the organizations connected with these sites. While we initially visit these sites to which we directly link, please note that we do not monitor or control the content that appears on these sites and such content may be constantly changing. We encourage all end users of TRUKNOW.COM to read the privacy policies of all linked sites before navigating through them.
We hope that you enjoy exploring and participating in our site.